Over Ons

Hey, we're Ruffy!

We believe that dogs are one of the greatest blessings that can come into our lives and that we should cherish every moment with our loyal furry friends. And in order to enjoy every moment with our dogs, we want to make it as fun as possible for them on this planet for the unfortunately short time that we have them...

The team behind Ruffy started in 2018 but under a different name (before the rebranding Ruffy), from a love of dogs that started from an early age. Here we started small and mainly sold different dog baskets because we saw that there was a serious lack of really good baskets/beds for sale in the Netherlands. Over the years this has grown into the concept that now stands as Ruffy where we now sell more than just baskets and beds but are a full service store with products in many more categories for dogs.

KEEP IT SIMPLE

Don’t we all want to spend more time with our dogs? And use the products that make them feel comfortable? We wish we could do everything for them and give them everything their little doggy hearts desire. Even trade years of our own lives so they could live longer, but unfortunately that’s not possible.

So we simplify what we can do, bringing it all together: multi-purpose leashes, all-purpose harnesses, soft beds, cute clothes and more… all based on simple and practical principles with our years of experience in the pet products industry, making for a pleasant, uncomplicated shopping experience.

FUNCTION FIRST

Choosing the right products for your pet is very important. We don't take it lightly. Everything we make is designed from a function-first perspective, because "looks nice" is only important if "works well" can be said in the same sentence.

WE LISTEN TO YOU

Constantly improving and engaging our community are the two metrics that define our core and purpose. As we create, do, and say things, we will always look to our community of dog lovers for feedback, guidance, and inspiration.

DELIVERING QUALITY

Quality is important to us. It shows our responsibility and reliability towards our dogs. That is why we set our production standard at a high level, that is how we do it as a dog owner, parent and good friend.

MAKE AN IMPACT

We want to do good, and keep doing so. That means constantly improving, thinking sustainably and drawing attention to saving animals abroad and shelters in the Netherlands. We want to make our customers happier, our community stronger, and the future a little better... And we hope to do that by contributing to charities.

HOW TO CONTACT US:

At Ruffy we are available 7 days a week and we try to process all messages within 24 hours.

If you have any questions or comments, you can contact us in several ways:

✉ -  team@ruffy.nl
💬 -  Frequently Asked Questions

Opening hours: Monday - Friday: 09:00 - 21:00
Saturday and Sunday: 09:00 - 18:00

Hoofdkantoor:
Bedrijfsnaam: Ruffy LLC
Handelsnaam: Ruffy
Adres: 1840 Grant Park Lane, Los Altos, CA 94024, USA (geen bezoek- of retour adres)