Contact

At Ruffy, we believe in providing the best customer service in the industry. The fastest way to reach us regarding any issues is to fill out the form below. All inquiries are placed in a queue and will be answered in order. We aim to respond within 24 hours, but please understand that it may take longer during periods of high volume.

Please note: We would like to remind you of our delivery times.

Our products are shipped from stock, from our international warehouse. Orders are therefore delivered within 5-8 (five to eight) days . There are no shipments during the weekend. In case of high demand for the products, the processing time may take longer.

At Ruffy we are available 7 days a week and we try to process all messages within 24 hours.

If you have any questions or comments, you can contact us in several ways:

✉ - team@ruffy.nl
💬 - Frequently Asked Questions


Opening hours: Monday - Friday: 09:00 - 21:00
Saturday and Sunday: 09:00 - 18:00

Head office:
Company Name: Ruffy LLC
Trade name: Ruffy
Address: 1840 Grant Park Lane, Los Altos, CA 94024, USA ( not a visiting or return address )