Contact

At Ruffy, we believe in providing the best customer service in the industry.
The quickest way to contact us with any questions or problems is by completing the form below. All requests are processed on a first-come, first-served basis. We aim to respond within 24 hours, but please be aware that during busy periods, it may take a little longer.

NB:
We would like to remind you of our delivery times.

Our products are shipped directly from our international warehouse. Orders are therefore delivered within 5-8 business days . We do not ship on weekends. During periods of high demand, processing times may be slightly longer.

At Ruffy, we are available 7 days a week and we try to answer all messages within 24 hours.

You can contact us in several ways:

✉ – team@ruffy.nl
💬 – Frequently Asked Questions

Opening hours:
Monday – Friday: 09:00 – 21:00
Saturday and Sunday: 09:00 – 18:00

Head Office:
Company Name: Ruffy LLC
Trade name: Ruffy
Address: 1840 Grant Park Lane, Los Altos, CA 94024, USA
(no visiting or return address)